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Job Vacancy Thane, Maharashtra, India Position Customer Service Representative at Kotak Mahindra

Kotak Mahindra company logo
Published 15 hours ago

Welcome to our job portal. Kotak Mahindra is offering exciting opportunities for the position of Customer Service Representative in Thane, Maharashtra. We are currently seeking Full-time candidates.

We are looking for individuals with excellent skills and relevant beginners/seniors experience. Additionally, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

Operating in the (according to the company) sector, we provide a wide range of professional opportunities. If you're interested in pursuing a rewarding career with Kotak Mahindra, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Kotak Mahindra. Don't miss the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Kotak Mahindra
Position:Customer Service Representative
City:Maharashtra, Thane
Province:Maharashtra
Education:Confidential
Salary:INR 10.000 - INR 20.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a dedicated Customer Service Representative at Kotak Mahindra. This role is essential for maintaining excellent client relationships and ensuring customer satisfaction.

Job Responsibilities:

  • Answer inbound calls and address clients’ queries.
  • Make outbound calls for collections, informing clients about pending EMI, and conducting sales pitches for various products.
  • Follow up on cases and ensure they are closed within defined turnaround times (TAT).
  • Liaise with different departments to resolve cases effectively.

Requirements:

  • Strong customer-centric mindset (Always keeping the customer first).
  • Excellent communication skills (both written and verbal).

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Thane, Maharashtra
City Thane, Maharashtra
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Company Information

Kotak Mahindra

Kotak Mahindra is a leading financial services conglomerate based in India, established in 1985. It offers a diverse range of financial products and services, including banking, insurance, investment, and asset management. With a robust presence across the country, Kotak Mahindra aims to deliver innovative solutions that cater to the evolving needs of its customers. The company’s commitment to integrity, customer-centricity, and technology-driven solutions has positioned it as a trusted name in the Indian financial landscape.