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Job Vacancy Hyderabad, Telangana Position AGM – Customer Care & Retention Back Office at Vodafone Idea

Vodafone Idea company logo
Published 3 hours ago

Vodafone Idea is excited to announce openings for the position of AGM - Customer Care & Retention Back Office in Hyderabad. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At Vodafone Idea, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with Vodafone Idea.

Job Information

Company:Vodafone Idea
Position:AGM - Customer Care & Retention Back Office
City:Hyderabad, Telangana
Province:Telangana
Education:Confidential
Job Type:Full-time

Job Description

We are seeking an experienced AGM for our Customer Care & Retention Back Office team. The ideal candidate will oversee customer support operations, ensuring high-quality service and retention strategies.

Key responsibilities include managing staff, analyzing customer feedback, and implementing effective retention programs. Strong leadership and communication skills are essential.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Telangana
City Hyderabad
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Company Information

Vodafone Idea

Vodafone Idea Limited, commonly known as Vi, is one of India’s leading telecommunications companies formed through the merger of Vodafone India and Idea Cellular in 2018. Offering a wide range of services, including mobile voice, data, and digital solutions, Vi aims to connect millions of users across the country. With a commitment to innovation and customer satisfaction, the company continuously works on enhancing network quality and digital experiences. Vi strives to empower individuals and businesses by providing reliable communication services in an increasingly digital world.