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Job Vacancy Kolkata, West Bengal, India Position Customer Service Advisor at BT Group

BT Group company logo
Published 5 hours ago

BT Group is thrilled to announce job openings for the position of Customer Service Advisor in the Kolkata, West Bengal area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At BT Group, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with BT Group.

Job Information

Company:BT Group
Position:Customer Service Advisor
City:West Bengal, Kolkata
Province:West Bengal
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a Customer Service Advisor to provide courteous, efficient support and foster positive customer relationships. Responsibilities include handling phone, email, and chat inquiries; diagnosing and resolving issues; recording case details; and escalating complex matters when necessary.

Candidates must possess excellent communication skills, empathy, strong problem-solving ability, basic computer proficiency, and a dedicated customer-focused attitude. We offer comprehensive training, a supportive team culture, and clear opportunities for professional development and advancement.

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Kolkata, West Bengal
City Kolkata, West Bengal
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Company Information

BT Group

BT Group is a leading telecommunications and digital services company with a strong presence in India. It provides a wide range of services, including networking, cybersecurity, and cloud solutions, catering to both businesses and consumers. With a commitment to innovation and customer satisfaction, BT Group is dedicated to enhancing connectivity and driving digital transformation in the region. Their investment in advanced technologies and sustainable practices positions them as a key player in India’s evolving digital landscape.