Job Vacancy Hyderabad, Telangana, India Position IT Helpdesk Technician at first phoenics solutions inc

first phoenics solutions inc is currently accepting applications for the position of IT Helpdesk Technician in the Hyderabad, Telangana area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

first phoenics solutions inc operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:	first phoenics solutions inc
Position:	IT Helpdesk Technician
City:	Telangana, Hyderabad
Province:	Telangana
Education:	Confidential
Salary:	INR 7 per Month
Job Type:	Full-time

Job Description

Company: First Phoenics Solutions Inc

Location: Hyderabad

Workplace Type: Onsite

Shift: Night Shift (US Time Zone)

Experience Required: 6+ Years (Immediate Joiners Preferred)

We are looking for a proactive L1 Service / Help Desk Analyst to bolster our IT support team. The successful candidate will provide first-level technical support through phone, email, and chat. Responsibilities include troubleshooting technical issues and escalating complex problems as needed. Strong communication skills coupled with foundational technical knowledge are essential for this role.

Job Type: Full-time

Pay: ₹700,00.00 – ₹1,100,00.00 per year

Experience Requirements:

• Remote Support: 4 years required
• ITSM Tools: 3 years required
• IT: 5 years required

Benefit

• Valuable work experience
• Recognition and performance awards
• Work-life balance
• Professional networking opportunities
• Collaborative work environment
• Opportunities for promotion
• Access to the latest technology
• Skill development
• Professional training
• Opportunities to contribute to business growth

Requirements

• Willing to Be Placed in the Designated Work Location
• Minimum Education of High School Diploma
• Good Communication Skills
• Physically and Mentally Healthy
• Minimum Age of 18 Years
• Able to Work Under Pressure
• Experience in the Related Field (Preferred)
• No Criminal Record
• Able to Work in a Team

Company Address

Province	Hyderabad, Telangana
City	Hyderabad, Telangana
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