Job Vacancy Bengaluru, Karnataka Position Chat Support Executive at Suntec Business Solutions
Suntec Business Solutions is currently accepting applications for the position of Chat Support Executive in the Bengaluru area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Suntec Business Solutions operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Suntec Business Solutions |
| Position: | Chat Support Executive |
| City: | Bengaluru, Karnataka |
| Province: | Karnataka |
| Education: | Confidential |
| Salary: | INR 19.039 - INR 30.192 per Month |
| Job Type: | Full-time |
Job Description
Company: Suntec Business Solutions
Job Type: Full-time, Permanent, Entry-Level
Salary: ₹19,038.83 – ₹30,191.93 per month
Location: On-site
Key Responsibilities:
- Customer Support: Respond promptly to customer inquiries via live chat, providing professional resolutions and escalating complex issues as necessary.
- Communication: Engage with customers in a friendly and empathetic manner to enhance their experience.
- Issue Resolution: Troubleshoot technical issues and ensure proper follow-up with customers.
- Documentation: Maintain accurate records of customer interactions and regularly update CRM software.
- Performance Metrics: Achieve established chat response times and customer satisfaction goals.
Benefit
- Access to the latest technology
- Recognition and performance awards
- Professional training
- Collaborative work environment
- Professional networking opportunities
- Skill development
- Work-life balance
- Valuable work experience
- Opportunities for promotion
- Opportunities to contribute to business growth
Requirements
- Basic Computer Skills
- Physically and Mentally Healthy
- No Criminal Record
- Able to Work in a Team
- Minimum Education of High School Diploma
- Good Communication Skills
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Karnataka |
| City | Bengaluru |
| Google Map | Google Map |
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