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Job Vacancy Pune, Maharashtra, India Position Customer Relations Representative at IKEA

IKEA company logo
Published 2 days ago

IKEA is currently accepting applications for the position of Customer Relations Representative in the Pune, Maharashtra area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

IKEA operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:IKEA
Position:Customer Relations Representative
City:Maharashtra, Pune
Province:Maharashtra
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a Customer Relations Representative to manage client inquiries, resolve issues, and cultivate strong customer relationships. Key duties include responding to phone and email inquiries, maintaining accurate CRM records, coordinating with internal teams to ensure timely resolutions, and gathering customer feedback to improve service quality.

  • Excellent verbal and written English
  • Strong problem-solving ability and empathy
  • Minimum 1 year of experience in customer service or a related role
  • Familiarity with CRM tools and MS Office preferred

We offer a supportive team environment and opportunities for professional growth.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Pune, Maharashtra
City Pune, Maharashtra
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Company Information

IKEA

IKEA, the renowned Swedish furniture retailer, has established a significant presence in India, focusing on providing affordable, stylish home furnishings. With its first store opening in Hyderabad in 2018, IKEA aims to cater to the growing demand for quality home products among Indian consumers. The company emphasizes sustainability and customer experience, offering a unique blend of contemporary designs and traditional Indian influences. IKEA India also engages in local sourcing, supporting the country’s economy while fulfilling its commitment to responsible business practices.