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Job Vacancy Bengaluru, Karnataka Position Guest Service Assistant at IHCL

IHCL company logo
Published 10 hours ago

IHCL is currently seeking applicants for the position of Guest Service Assistant in the Bengaluru area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

IHCL operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:IHCL
Position:Guest Service Assistant
City:Bengaluru, Karnataka
Province:Karnataka
Education:Confidential
Job Type:Full-time

Job Description

We seek a professional Guest Service Assistant to warmly welcome and assist guests with check-in/out, reservations, and general inquiries. Responsibilities include managing phone and email communications, resolving guest concerns, and coordinating with housekeeping and maintenance to ensure smooth operations.

Required qualifications: strong English communication, basic computer proficiency, meticulous attention to detail, and a calm, professional demeanor. Prior hospitality or customer-service experience and familiarity with reservation systems are advantageous. The role demands flexibility for shift work, a customer-focused mindset, and the ability to multitask effectively in a fast-paced environment.

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Karnataka
City Bengaluru
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Company Information

IHCL

Indian Hotels Company Limited (IHCL) is a prominent hospitality company in India, renowned for its rich heritage and commitment to excellence. Established in 1903, IHCL operates a diverse portfolio of hotels and resorts, offering luxurious accommodations and exceptional services. With a mission to create memorable experiences, IHCL embraces sustainability and cultural authenticity while serving its guests. The company is a part of the Tata Group, reflecting its values of trust and responsibility. IHCL continues to expand its footprint globally, setting the benchmark for hospitality in India and beyond.