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Job Vacancy Chennai, Tamil Nadu Position Customer Service Representative at Concentrix

Concentrix company logo
Published 3 hours ago

Concentrix is currently accepting applications for the position of Customer Service Representative in the Chennai area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Concentrix operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Concentrix
Position:Customer Service Representative
City:Chennai, Tamil Nadu
Province:Tamil Nadu
Education:Confidential
Salary:INR 18.000 - INR 35.000 per Month
Job Type:Full-time

Job Description

We are seeking a professional Customer Service Representative to manage customer inquiries and deliver courteous, efficient support via phone, email, and live chat. The role involves diagnosing and resolving issues, documenting all interactions accurately, and providing timely follow-up. You will also collaborate with cross-functional teams to improve processes and enhance customer satisfaction.

  • Qualifications: excellent verbal and written communication, strong problem-solving skills, and basic computer proficiency; 1+ year of customer service experience preferred.
  • Benefits: comprehensive training, a supportive team environment, and clear opportunities for career growth.

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Tamil Nadu
City Chennai
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Company Information

Concentrix

Concentrix is a global leader in customer experience solutions, providing a range of services in India. The company specializes in enhancing customer engagement through innovative strategies and advanced technology. With a strong workforce, Concentrix supports various industries including technology, healthcare, and finance. Their commitment to excellence and focus on operational efficiency have established them as a trusted partner for businesses looking to optimize their customer interactions. Concentrix continues to grow, contributing significantly to the Indian economy while delivering top-notch services to clients worldwide.