Job Vacancy Kerala, India Position Guest Service Associate at IHCL
IHCL is currently accepting applications for the position of Guest Service Associate in the Kerala area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
IHCL operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | IHCL |
| Position: | Guest Service Associate |
| City: | Kerala, Kerala |
| Province: | Kerala |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Posted 21 Jan 2026. Department: General Management. IHCL seeks a Guest Service Associate to deliver exceptional guest experiences at Taj Cochin International Airport. Responsibilities include guest check‑in/out, concierge services, addressing enquiries, coordinating with airline and internal teams, and maintaining service standards. Required: diploma or degree, proven customer service experience, fluent English and local language(s), strong communication, resilience, accountability, teamwork, sound judgement and learning agility. Interfaces: external guests, airline counterparts; internal: front office and operations. This role demands professionalism, attention to detail and a hospitality mindset.
Benefit
- Opportunities to contribute to business growth
- Skill development
- Work-life balance
- Access to the latest technology
- Collaborative work environment
- Professional training
- Professional networking opportunities
- Opportunities for promotion
- Recognition and performance awards
- Valuable work experience
Requirements
- Minimum Age of 18 Years
- Basic Computer Skills
- Physically and Mentally Healthy
- Experience in the Related Field (Preferred)
- Minimum Education of High School Diploma
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Kerala |
| City | Kerala |
| Google Map | Google Map |
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