Job Vacancy Mumbai, Maharashtra Position Customer Service Agent at ibex
ibex is currently accepting applications for the role of Customer Service Agent in Mumbai. This position is Full-time.
We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.
ibex, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.
Job Information
| Company: | ibex |
| Position: | Customer Service Agent |
| City: | Mumbai, Maharashtra |
| Province: | Maharashtra |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
In this role, you will respond to calls for a health insurance affiliate, helping members with inquiries regarding policies, claims, and denials. Utilize your problem-solving skills to advocate for members in a friendly and efficient manner.
Key responsibilities include handling a high volume of incoming calls, determining member needs, and providing appropriate solutions. Ideal candidates will have healthcare or insurance experience, a passion for customer service, and strong analytical abilities.
Must-haves: At least 18 years old, a High School Diploma or equivalent, and customer service experience.
Benefit
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Access to the latest technology
- Skill development
- Recognition and performance awards
- Professional networking opportunities
- Valuable work experience
- Opportunities to contribute to business growth
- Work-life balance
Requirements
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Able to Work in a Team
- Able to Work Under Pressure
- No Criminal Record
- Good Communication Skills
- Experience in the Related Field (Preferred)
- Minimum Age of 18 Years
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Maharashtra |
| City | Mumbai |
| Google Map | Google Map |
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