Job Vacancy Perambur, Tamil Nadu Position Customer Support Representative at Sri Hema Infotech
Company Sri Hema Infotech is offering job opportunities for the position of Customer Support Representative in the Perambur area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Sri Hema Infotech operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Sri Hema Infotech |
| Position: | Customer Support Representative |
| City: | Perambur, Tamil Nadu |
| Province: | Tamil Nadu |
| Education: | Confidential |
| Salary: | INR 1 per Month |
| Job Type: | Full-time |
Job Description
Join Sri Hema Infotech as a proactive and customer-friendly Customer Support Representative. Manage inbound inquiries for our SaaS product, assisting users via calls, WhatsApp messages, and website inquiries. Your responsibilities include guiding users through onboarding, resolving issues, and converting inquiries into paid plans.
Key Responsibilities:
- Respond promptly to user inquiries.
- Assist users who haven’t completed onboarding.
- Provide step-by-step assistance.
- Coordinate with the technical team.
- Prepare daily reports.
Requirements:
- Experience in telecalling or inbound support.
- Strong communication skills in English and Tamil.
- Empathic approach and listening skills.
- Comfortable with tools like WhatsApp Web.
Benefit
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Access to the latest technology
- Skill development
- Recognition and performance awards
- Professional networking opportunities
- Valuable work experience
- Opportunities to contribute to business growth
- Work-life balance
Requirements
- Minimum Age of 18 Years
- Basic Computer Skills
- Physically and Mentally Healthy
- Experience in the Related Field (Preferred)
- Minimum Education of High School Diploma
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Tamil Nadu |
| City | Perambur |
| Google Map | Google Map |
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